Subscriptions
METIOR PRO plans may be monthly, annual, pilot, implementation, or custom plans. Pricing, included services, renewal dates, and billing frequency are set out in the applicable order, invoice, or written agreement.
Refunds and Cancellation
Subscription, cancellation, and refund expectations.
Last updated: July 3, 2026. This policy applies unless your signed order form or agreement states different terms.
Billing
Cancellation
Customers may request cancellation by contacting hello@metior.pro. Cancellation timing, access after cancellation, and data export options may depend on the plan and agreement.
Refunds
Unless required by law or stated in a signed agreement, paid fees are generally non-refundable once a subscription period, implementation engagement, or custom setup work has begun. We may consider reasonable billing-error corrections case by case.
Data After Cancellation
Customers should export needed records before cancellation takes effect. We may retain some records for backup, legal, security, accounting, and dispute-resolution purposes.